Will the CRM System Integrate With our Existing Systems?
Transform your sales and marketing
Optimise your service business
Business Central - the one stop shop for SMBs
Delight your customers and earn loyalty
The unique editable grid to speed data handling
Speed up quoting in Dynamics
Integrate e-signatures in your customer documents
Dynamics customer portals for WordPress. Simpler than PowerApps portals
Make your work with Business Central more efficient
Implementation, licencing and support costs explained
Get an instant quote for a Dynamics implementation
Implementation, Licence and Support costs explained
Understand the types of licences and how to save money by making the right choices
Guides to help you evaluate and choose
A beginner's guide to Dynamics Sales - read online or by email
A beginner's guide to Business Central - read online or by email
Practical tips for getting more from Dynamics
Each upgrade is different, so the first job is to chat about your current system
We decide together whether you need a simple upgrade or a full rebuild
We schedule your upgrade work to be as quick as possible, causing minimum business impact
Synchronise your WooCommerce orders with Dynamics 365
Synchronise Shopify orders and customer records with Dynamics 365
Synchronise Magento orders and customers with Dynamics 365
Add and synchronise transactions from Xero to Dynamics.
Synchronise QuickBooks accounting data with Dynamics
Lightening fast quote screen for Dynamics
Integrate any of the leading eSignature suppliers with Dynamics
Let your customers view and edit their data without needing a costly Power Apps portal
AMS Dynamics 365 upgrade service
Upgrade to Dynamics 365
- An easy to use, faster system
- Accessible from anywhere
- Fully supported by Microsoft
- Work smarter
Why should I upgrade to Dynamics 365?
- Quite simply it's a big improvement on previous versions of Dynamics CRM
- It's much easier and more intuitive to use
- You'll work faster and with fewer frustrations
- You can access Dynamics 365 anywhere on any device
- There are lots of new integrations to link your systems together and save time
How does an upgrade to Dynamics 365 work?
Do I have to upgrade Dynamics?
- Yes, you could continue to use your old version of Microsoft Dynamics CRM. If you know the system well, you might be able to keep it maintained. But, once Microsoft stop releasing fixes for the product, you stand a greater chance of having security problems, or failures.
- Microsoft sets limited lifespans for their products and depending on your version you'll soon not be able to get support for your product.
- If your version of dynamics isn't supported anymore, you'll miss out on useful product upgrades
- In the short term there way be some upheaval, but once you upgrade you'll never look back.
When does my Dynamics CRM stop being supported by Microsoft?
| Product | Lifecycle Start Date | Mainstream Support End Date | Extended Support End Date |
|---|---|---|---|
| Microsoft Business Solutions CRM 1.0 | 1/1/2003 | 7/11/2006 | Not Applicable |
| Microsoft CRM 1.2 | 10/31/2003 | 1/9/2007 | Not Applicable |
| Microsoft Dynamics CRM 3.0 | 12/1/2005 | 4/12/2011 | 4/12/2016 |
| Microsoft Dynamics CRM 4.0 | 2/29/2008 | 4/9/2013 | 4/10/2018 |
| Dynamics CRM 2011 | 5/18/2011 | 7/12/2016 | 7/13/2021 |
| Dynamics CRM 2013 Service Pack 1 |
5/7/2014 | 1/8/2019 | 1/9/2024 |
| Dynamics CRM 2013 | 1/12/2014 | Not Applicable | Not Applicable |
| Dynamics CRM 2015 | 2/11/2015 | 1/14/2020 | 1/14/2025 |
| Dynamics CRM 2016 | 11/30/2015 | Not Applicable | Not Applicable |
| Dynamics CRM 2016 Service Pack 1 |
5/23/2016 | Not Applicable | Not Applicable |
More about Microsoft’s lifecycle policy
Looking to upgrade Dynamics Nav to Business Central instead ?
How long will it take to upgrade to Dynamics 365?
The upgrade takes more time the older your system is
You can only upgrade one version at a time.
So for example, to get from CRM 2013 to Dynamics 365 you’d have to first upgrade to 2015, then 2016 and finally Dynamics 365
Is this an opportunity to make improvements?
If your system hasn’t been updated in a while, and your processes and business needs have changed, you should consider a rebuild. In some cases this could take less time than a complex upgrade, and then, at the end, you have a system fit for your current needs
- A simple upgrade can take just a couple of days
- Most upgrades take place over a 2 week period
- Larger system rebuilds can be staged over a number of milestones and can take 2 months or more.
What about Licencing?
- If you're upgrading from Microsoft Dynamics CRM on-premise, then you'll need to purchase add-on cloud licences.
- Dynamics 365 is a subscription service. You pay on a per user, per month basis for most services. You may well save money on licences after you upgrade.